License# B-337713 Patio Rooms Room Addition Sunrooms

LETTER FROM: THE SONOMA, MARIN & NAPA COUNTY BETTER BUSINESS BUREAU Mr. Michael Bertnick, Vice President Northbay Sunspace, Inc. 420 Lakeville Street Petaluma, CA 94952 Dear Mr. Bertnick: The Better business Bureau, serving Alameda, San Francisco, Contra Costa, Marin, Napa, Solano, Lake, Sonoma, Mendocino, Trinity, and Humbolt and Del Norte Counties processed 10,256 complaints in 1997. OUT OF ALL THOSE COMPLAINTS, YOUR COMPANY RECEIVED NONE. We owe our congratulations to you for accomplishing a complaint free year! The BBB commends your complaint free status and realizes that this milestone must be recognized! To show our commitment to businesses such as yours, the BBB created the "Honor Roll" letter and decal for your business to display so your customers will also see your achievement! Our 1997 Gallup Study showed that 3 out of 4 consumers prefer to do business with a Better business Bureau member. Imagine your potential customer's confidence in doing business with a complaint free BBB member! Be sure to let your customers know! Congratulations on your success! Sincerely D. Patrick Wallace President [Return to Northbay Info]